Night Manager - CP

Overview

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, Double Tree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

As Night Manager you will lead the team as the Manager on Duty, making decisions and solving problems. Your role will include running night audit, health and safety checks and dealing with all guest requests. Great communication skills are required as detailed handovers are required for the incoming shift and Duty Manager.

• Lead the team as Manager on Duty.
• Make decisions and solve problems.
• Run night audit.
• Conduct health and safety checks.
• Handle all guest requests.
• Provide detailed handovers for the incoming shift and Duty Manager.
• Work flexible shifts covering evenings, weekends, and other times as required.

Do you have experience of working at a management level in a branded hotel operation (ideally within a Front Office team)?

• A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #Healthy Habits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.
• Supporting your hospitality career growth.
• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
• Exclusive discounts for you, your friends and family.
• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high‑street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer‑a‑friend bonuses, starting at £250.