Night Receptionist

Night Receptionist - Eastwood Hall, Nottinghamshire | Full-Time / Permanent
£13.45 per hour + excellent benefits, including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
We're looking for...
We're looking for a friendly, reliable and professional Night Receptionist to join the team at Eastwood Hall, part of The Venues Collection. In this full-time, 40-hour-per-week role, you'll deliver exceptional guest service throughout the night, ensuring a warm welcome, smooth check-ins and check-outs, and a safe, welcoming environment for all guests. If you're passionate about hospitality, thrive working independently and enjoy creating memorable guest experiences, we'd love to hear from you.
Night Receptionist

- The Role
As Night Receptionist, you'll play an important role in ensuring guests enjoy a seamless and welcoming experience while maintaining the smooth and secure operation of the hotel overnight.

Your key responsibilities will include:

• Create a warm, welcoming and professional first impression for all guests, visitors and colleagues.
• Deliver excellent customer service throughout the guest journey, including check-ins, check-outs, room allocations, room changes and late check-out requests.
• Operate the hotel's reservation and reception systems, including Opera Cloud, PDQ machines and the telephone switchboard, with fu...