People Operations Manager

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At Talon, our mission is to unlock the full potential of out of home, making it more effective, creative, measurable and sustainable than ever.

We’re passionate about OOH and are on a mission to drive the growth of this sector within the media industry. In just over a decade, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 450+ people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry.

We hire the finest talent to help us unlock the full potential of the Out of Home (OOH) environment for our clients; and pride ourselves on the individuals who represent our business.

Reporting into the Head of People, the People Operations Manager will be highly experienced and operationally focused to shape and elevate our People Operations function. This newly created role will lead a small but impactful team, including the People Operations Administrator, to deliver seamless employee lifecycle processes, ensure compliance and governance, and empower our regional People Partnering teams with data-driven insights and operational excellence.

As the Manager of our shared service hub, you’ll oversee first line support for employees across EMEA, APAC, and MENA, ensuring consistent, compliant, and people-centric operations. You’ll also collaborate closely with our small team in North America, sharing best practices to ensure alignment and consistency across regions.

Your work will be instrumental in building scalable processes, fostering a culture of continuous improvement, and enabling a globally connected and operationally excellent people function.

• Lead, coach, and develop a small team responsible for delivering best-in-class onboarding, offboarding, HR compliance, and governance.
• Oversee the execution of all employee lifecycle processes (probation, contract changes, promotions, relocations) with a focus on timeliness, accuracy, and employee experience.
• Embed a culture of continuous improvement by regularly reviewing processes, identifying efficiencies, and implementing new ways of working.
• Collaborate with Global People teams to harmonise policies and processes while respecting regional differences.
• Ensure SLA and KPI targets for People Operations are met and communicated to the Head of People.

• Prepare and process international employee documentation in line with local legal and compliance requirements.
• Partner with regional People Leads to maintain, update, and communicate policies and procedures in line with local employment laws and organisational values.
• Ensure People operations are always audit-ready, maintaining meticulous documentation and version control.
• Support the People Operations Administrator with Right to Work queries for new starters.
• Manage all Right to Work renewals as part of the EU Settlement Scheme.
• Work with Newland Chase to manage and process all visa, sponsorship and immigration applications and other statutory compliance requirements across regions, ensuring the Right to Work Tracker, Sapling and employee personnel files are always accurate and up to date.
• Produce documentation and letters relating to visa/sponsorship clawbacks.
• Identify and mitigate operational risks through regular compliance reviews and proactive governance.

• Own and optimise the global HRIS, ensuring system efficiency, data accuracy, and positive end user experience.
• Manage data flows between HRIS, payroll systems, and other integrated tools.
• Responsible for submitting, reviewing and correcting UK monthly payroll and pension changes, with the support of Finance and the Company’s external payroll provider.
• Partner with Finance and regional teams to ensure payroll sign-off deadlines are met.
• Lead HRIS-related projects such as upgrades, new implementations, and automation initiatives.

• Analyse People metrics (headcount, attrition, absence, recruitment trends) to inform business decisions.
• Support the Head of People to…