Employee Relations - Principal Associate

Employee Relations - Principal Associate page is loaded## Employee Relations - Principal Associate locations:
Nottingham, Engtime type:
Full time posted on:
Posted Todayjob requisition :
R234671

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employee Relations - Principal Associate

Job Description
** About this role
** In HR Shared Services (HRSS), the employee experience is at the heart of everything we do. We strive to deliver HR processes flawlessly, and provide a high quality and responsive Employee Relations service to the company. Here at Capital One, we call it Associate Relations (AR).We’re looking for an AR Principal Associate, reporting directly to the AR Manager, who will own and manage a range of employee relations cases, and provide legislative and best practice advice and coaching to People Leaders and associates throughout the business on a range of employment topics.

Alongside case work, they will also coach and guide more junior members of the HR team.
** What you’ll do
*** You’ll partner with the business to deliver high quality and proactive case management of employee relations issues such as: disciplinary, grievances, redundancy, TUPE, complex terminations (e.g. involving settlement agreements), ACAS Early Conciliation cases, as well as capability and absence management cases.
* You’ll provide the business with pragmatic and commercial solutions to their employee relations cases, whilst considering the employment legal and risk framework, and associate experience.
* You’ll ensure legal and HR policy compliance across the business to promote consistency, equality and fairness, and ensure sensitive information is dealt with in accordance with the law and internal information retention procedures.
* Where required, you’ll provide coaching to managers to upskill and support them to reach positive, inclusive outcomes with their associates.
* You’ll contribute to team development through the sharing of best practice and lessons learnt on cases, and identify issues, trends, and changes needed within our approach or documentation as part of our commitment to continuous improvement.
* You’ll build high quality trusted relationships with others in the HR team (e.g. HRBPs, Talent Acquisition, Diversity Inclusion and Belonging). In doing so, you’ll support and maintain an effective feedback loop with them to identify business risks, and ensure leaders engage in risk-based decision making.
* You’ll build strong relationships within the pool of trained investigators and hearing managers across the business to obtain support during the life cycle of your individual case work.
* You’ll actively participate in broader HR projects and initiatives, bringing your employee relations knowledge to add value and support/challenge next steps.
* Where required, you’ll participate in specific risk management activities for the HR team, and analyse case management statistics to identify themes and make recommendations to share with the team and HR Business Partners.
* You will manage your cases diligently, updating our case management system regularly, and escalate high risk cases to the AR Manager as and when appropriate.
** What we’re looking for
*** You’ll have a strong operational background in Employee Relations - depending on your experience, this might have been in a dedicated employee relations case management role or as part of a generalist HR role. Either way, you will have solid knowledge of UK employment law and demonstrable experience of supporting employee relations issues.
* You can demonstrate how you have previously used your knowledge and judgement to help your business stakeholders assess and mitigate (or accept) any employee relations risks posed to their business, and are not afraid to challenge your stakeholders and escalate where necessary in order to manage risk.
* You will be used to working with a case management system, with high attention to detail on your cases to ensure accurate records are kept and key documents are appropriately stored.
* You’ll have project and/or change management experience, and a continuous improvement mindset.
* You’ll enjoy building…