Competency Centre Manager

About Methods:

Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.

Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems.

At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022.

Role Specification

Reporting to the Senior Competency Centre Manager , the Competency Centre Manager plays a pivotal leadership role in developing, deploying, and supporting consulting talent across Methods’ IT Enterprise Services. This role ensures the team comprises the best talent, at the right time, in the right place, and at the right cost, while maintaining high utilisation and fostering a culture of continuous improvement.

The Competency Centre Manager collaborates closely with Project Delivery, Sales, and Operations to drive recruitment, resource planning, skills development, and capability growth. They are accountable for delivering team plans, including headcount, budget, and performance objectives, while actively managing the professional development of consultants.

Strategic Competency Development

• Develop and execute a competency development strategy aligned with business goals and market demands.
• Identify skills gaps and emerging trends to ensure the team is future ready.
• Lead the annual team development plan , including training, upskilling, and reskilling initiatives.
• Collaborate with sales and delivery teams to align competency development with business opportunities.

Recruitment & Talent Management

• Build a recruitment strategy in close collaboration with sales and delivery to support the growth of the company.
• Execute the recruitment plan for the team, leading interviews and consultant assessments to build a high-quality pipeline of new recruits, in collaboration with our recruitment team.
• Build and maintain a steady pipeline of consultants and proactively recruit top talent in advance to meet future business needs.

Performance & Utilisation

• Monitor and optimise team utilisation , balancing bench strength with project demands.
• Support professional growth through coaching, feedback, and career development plans.
• Identify and address training needs to enhance team performance.
• Maintain an up-to-date skills matrix for visibility into team capabilities.

Collaboration & Continuous Improvement

• Work with finance and operations to align budgeting and workforce planning.
• Support the development and promotion of service offerings based on team capabilities.
• Act as an escalation point for consultant assignments and professional/personal issues.
• Foster a collaborative, inclusive culture with a focus on knowledge sharing and mentoring.

Compliance & Wellbeing

• Ensure compliance with HR policies and guidelines.
• Promote wellbeing and support absence management.
• Monitor consultant performance and satisfaction, driving continuous improvement.

• Foster a positive and collaborative team culture.
• Encourage knowledge sharing through mentoring and training, while also supporting career planning and professional development.
• Maintain regular engagement with consultants to support their satisfaction and ensure everyone stays informed and aligned.
• Promote wellbeing and provide support with absence management.
• Ensure…