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Service Desk Team Lead: Drive Excellence CSAT
Job in
Ruddington, Nottingham, Nottinghamshire, NG1, England, UK
Listed on 2026-02-02
Listing for:
MHR International UK Limited
Full Time
position Listed on 2026-02-02
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Location: Ruddington
A leading technology firm in the UK is seeking a Service Desk Team Manager to enhance service quality for clients utilizing their HR and finance platforms. The role involves coaching a support team, driving operational excellence, and applying ITIL practices for effective customer query management. Responsibilities also include workload management and service improvement initiatives to empower organizations through integrated technology.
This role offers numerous benefits aimed at personal and professional growth.
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