SC Cleared – Second Line Analyst

Role: SC Cleared – Second Line Analyst
Duration: ASAP to 31st March 2027

Location:

Milton Keynes or Nottingham
Rate: £25.24 per hour (Inside IR35)

Multiple positions have come available for SC Cleared Second Line Analysts for a Service Desk team, for one of our prestigious customers.

The role will focus on providing a top-class service as a first point of contact for anyone with IT related issues.
This role will be covering the hours of 8am till 6pm, Monday to Friday, with varying shift patterns.
The primary duties will include receiving and fulfilling Requests within agreed SLAs with some limited potential to provide Incident Management support.

Based in one of the offices in Nottingham or Milton Keynes, you will be working in a small team. Prior technical knowledge of hardware and software is an advantage, but not vital as training is given to the successful applicants. Attitude and aptitude are as important as technical skills. The team has a wide range of experience with ages, we welcome applications from people beginning their IT career and also more experience service desk professionals.