1st line service desk ( SC clearance required

Overview

1st line Service desk engineers required

Nottingham

1 year rolling contract

Hourly rate £19.44 + Overtime

Must have active SC Clearance

An SCC-cleared First Line Analyst for a Service Desk team for one of our prestigious customers. The role will focus on providing top-class service as a first point of contact for anyone with IT related issues. This role will be covering the hours of 8am till 6pm, Monday to Friday, with varying shift patterns. The primary duties will include receiving and fulfilling requests within agreed SLAs with some limited potential to provide Incident Management support.

Although this is a First Line Analyst role, there may also be 2nd line aspects too.

Based in one of the offices in Nottingham or Milton Keynes, you will be working in a small team. Priori technical knowledge of hardware and software is an advantage, but not vital as training is given to successful applicants. Attitude and aptitude areas important as technical skills. The team has a wider range of experience with ages, we welcome applications from people beginning their IT career and also more experienced service desk professionals.

Please call Steve Hill on

IND/LET