Site Reliability Engineering Lead

Leadership & Strategy

• Define and implement SRE best practices across the organization.
• Proven expertise in production support, resilience engineering, disaster recovery (DCR), automation, and cloud operations.
• Mentor and guide a team of SREs, fostering growth and technical excellence.
• Collaborate with senior stakeholders to align reliability goals with business objectives.

• Establish SLIs, SLOs, and SLAs for critical services and ensure adherence.
• Drive initiatives to improve system resilience and reduce operational toil.
• Design systems that detect and remediate issues without manual intervention – self‑healing systems, run‑book automation.
• Exposure to tools such as Gremlin, Chaos Monkey, and AWS FIS to simulate outages and improve fault tolerance.

• Act as the primary point of escalation for critical production issues and lead major incident response, root‑cause analysis, and post‑mortems.
• Conduct detailed post‑incident investigations to identify underlying causes, document findings, and share lessons learned to prevent recurrence.
• Implement preventive measures and continuous improvement processes.

• Champion monitoring, logging, and alerting strategies using Prometheus, Grafana, ELK, and AWS Cloud Watch.
• Build real‑time dashboards to visualize system health and reliability metrics.
• Configure intelligent alerting based on anomaly detection and thresholds.
• Combine metrics, logs, and traces to enable root‑cause analysis and reduce MTTR.
• Apply AIOps or ML‑based anomaly detection for proactive reliability management.

• Work closely with development teams to integrate reliability into application design and deployment.
• Promote a culture of shared responsibility for uptime and performance across engineering teams.
• Exercise strong interpersonal and communication skills for technical and non‑technical audiences.

• Degree in
  
  B.Sc., MCA, or Bachelor of Technology in Computer Science or higher.
• Minimum 12 years of software development experience, with at least 5 years leading an SRE team.
• Deep expertise with various AWS services and advanced knowledge of monitoring and observability tools.
• Strong leadership capabilities focused on setting clear direction, aligning team efforts with organisational goals, and maintaining high motivation and engagement.
• Experience working with geographically distributed teams and fostering inclusive collaboration across diverse cultures and backgrounds.
• Proven track record of building secure, mission‑critical, high‑volume transaction web‑based software systems, preferably in regulated environments (finance and insurance).
• Passionate about solving technical business problems, designing solutions, and developing. Capable of being an individual contributor and a team player, collaborating effectively within cross‑functional teams.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agriculture, insurance, and many more. As a FTSE 100 company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries, with corporate headquarters in Dublin, Ireland. Learn more at

We are looking for an enthusiastic SRE Lead to work in Project Spring at the forefront of our cloud modernisation, within our Credit & Verification Services. This hybrid role requires travelling to the Hyderabad office 40 % of the time per month. The role offers an opportunity to join a collaborative team that uses Agile Dev Sec Ops  principles to deliver business value.

Experian is an equal‑opportunity and affirmative‑action employer. Everyone can succeed here, irrespective of gender, ethnicity, religion, sexual orientation, disability, or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.