D365 & Power Platform Specialist

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Role title: D365 & Power Platform Specialist

TPR grade & pay group: Grade 7 & Digital

Directorate: Digital, Data & Technology

Starting salary: Salary starting from £47,040 of band per annum dependent on skills and experience, plus excellent benefits package, and flexible working arrangements

Contract type: Fixed term or internal secondment until 31 March 2026

Location: Brighton/hybrid (6 days per month in the office)

Closing date: 20 August 2025

The role and responsibilities

As a Dynamics 365 Developer, you will be instrumental in delivering and maintaining high-quality solutions across the Dynamics 365 Customer Service application, Power Platform, and Power BI. You'll work closely with Product Owners, Service Owners, Business Analysts, and other internal stakeholders to ensure business requirements are clearly understood and effectively translated into technical solutions.

You will lead on administrative tasks for the application and implement changes that enhance functionality and user experience. A key part of your role will be identifying opportunities for development efficiencies and platform improvements, ensuring our systems evolve in line with business needs. Collaboration is central to this role, you'll work with cross-functional teams to support system integrations and automated testing, helping to build robust and scalable solutions.

In addition to hands-on development, you'll offer technical advice and guidance to both your peers and wider business teams. You'll contribute to the development of delivery processes and standards, championing Dev Ops principles and fostering a culture of continuous improvement. Your ability to communicate effectively and inclusively will help bridge the gap between technical and non-technical audiences, ensuring everyone is empowered to engage with our technology.

The role criteria

• Proven experience in Dynamics 365 development, particularly within the Marketing and Customer Service modules (implementing CRM customisations, plugins, workflows, and integrations).

• Demonstrated knowledge of the Power Platform (Power Automate, Power Apps, Power BI), including deployment processes.

• Ability to develop and maintain technical documentation, including design specifications and end-user guidance.

• Excellent interpersonal, presentation, and written communication skills, with the ability to tailor your approach to different audiences.

• Experience deploying updates manually and via pipelines.

• Detail-oriented with analytical thinking and the ability to identify and escalate risks and issues.

• Comfortable working independently, thinking creatively, and taking initiative in day-to-day tasks.

The team

You'll be joining a dynamic and supportive team that values collaboration, innovation, and continuous learning. We work closely with stakeholders across the organisation to deliver impactful solutions that drive digital transformation. Our team culture is built on trust, inclusivity, and shared success; everyone's voice is valued, and we actively support each other's growth and development.

For more information, please see the role description.

Reward and benefits

We offer 25 days annual leave plus bank holidays, a hybrid working model, 35 hour working week (full-time), flexible working patterns, and flexitime. We also provide competitive parental leave, as well as a Civil Service Pension with an average employer contribution of 27%. Our dedicated benefits portal (Edenred) offers retail, gym, tech and restaurant discounts, and a cycle to work scheme.

Find out what benefits a Civil Service Pension provides.

Our culture

TPR strives to be a high-performing organisation, and we prioritise our people's growth and well-being. We offer various learning, secondment and development opportunities, support flexible working, and foster a diverse and inclusive environment.

Equality, diversity and inclusion is very important to us and we strive to make sure everyone has an equal opportunity to succeed. Our modern Brighton offices are in Telecom House overlooking Preston Park, they are over two floors of a shared building facility and when designed in 2023 we followed the government's workplace design guide to ensure accessibility by design was achieved for our section.

We're proud to have a range of networks and opportunities to bring people together with supportive and safe spaces to connect with one another.

About The Pensions Regulator

With a career at TPR, you'll be joining an organisation with real purpose and who are proud of their diverse range of…