Tech Lead Mobile

Overview

We have a great new role for a Technical Lead - Mobile Digital Network Products to join our Digital Network Transformation team
.

The Mobile Domain Technical Lead provides end-to-end technical leadership across Mobile digital network products
, ensuring high-quality design, delivery, and operation of services for mobile customers. This role spans Lead-to-Cash and Trouble-to-Resolve journeys
, aligned with digital end-state architecture and TM Forum frameworks
.

The role is a technical authority for Mobile network products
, guiding multiple supplier deliveries, influencing design decisions, and ensuring products are secure, scalable, and performant. This includes testing hypotheses, defining design constraints, best practices, and enabling automation across the domain
.

• Technical Leadership & Design Authority:
  Provide technical leadership across the Mobile product domain, ensuring alignment to digital end-state architecture and TMF-aligned Lead-to-Cash and service orchestration processes.
• Delivery Oversight & Supplier Governance:
  Guide technical design and operational decisions for 5G Core, 4G EPC, RAN, Open RAN, vRAN, network slicing, VoLTE, and associated mobile services.
• Quality assurance:
  Quality assure technical designs, workflow automation, and orchestration delivered through tools like Itential, Appian, and Siteflow.
• Element managers roadmap:
  Actively participate in element managers roadmap, such as EMS or Net Act.

• Lead supplier delivery teams through KPIs and metrics, ensuring alignment with technical standards, security, and domain strategy.
• Oversee the adoption of Dev Sec Ops  tooling, containerization technologies (Docker, Podman, Kubernetes), and CI/CD practices across the Mobile domain.
• Drive cross-team collaboration to ensure workflows, service orders, and orchestration align with TMF frameworks.

• Build, operate, and optimise Mobile digital network products using cloud platforms (GCP).
• Identify opportunities to leverage automation, AI/ML, and generative AI to create network plans, design artifacts, or accelerate service delivery.
• Contribute to or lead initiatives on dark NOCs, closed-loop automation, and proactive operations.

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person.

That doesn’t just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts.

Accessible, inclusive and equitable for all

Virgin Media O2 is an
equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

• Strong mobile network background, with hands-on experience in 5G Core, 4G EPC, RAN/Open RAN/vRAN, network slicing, VoLTE, and mobile service protocols.
• Experience working with workflow tools and automation (e.g., Itential, Appian, Siteflow) and understanding their role in the end-to-end service vision.
• Hands-on experience with SDN controllers such as Cisco NSO, including hypothesis testing and defining design constraints.
• Experience in Dev Sec Ops  tooling, containerization technologies (Docker, Podman, Kubernetes), CI/CD, and modern software engineering practices.
• Proven experience managing delivery teams through KPIs and metrics.
• Hands-on experience building digital network products,…