Wireless Pre-Sales Engineer - ISP

A global leader in networking and smart home solutions is seeking an experienced Pre-sales Engineer to join the growing UK & Ireland team. As a customer-focused technical expert, you will work closely with sales and technical teams to enhance products and service offerings for channel partners.

By combining deep technical knowledge with commercial insight, you will build customer confidence and drive sales growth in the B2B sector while providing guidance and support to internal teams.

Ready to advance your career and make a tangible impact? Apply now to join a forward-thinking team driving innovation and customer success.

Key Responsibilities:

• Support sales by identifying B2B customer needs, conducting surveys, training, events, and troubleshooting.
• Deliver high-level training focused on SMB solutions for sales and technical teams.
• Provide Tier 1 technical support for key customers and large networking projects (remote and on-site).
• Understand customer challenges and propose effective solutions.
• Engage directly with customers on project scoping, documentation, and delivery follow-up.
• Collaborate with sales/marketing to shape technical messaging and content.
• Suggest new ways to improve pre-sales support across sectors like ISP, public sector, MSP, and VAR.

Skills/Must have:

• Networking Solutions (LAN/WAN)
• Pre-Sales
• Strong Customer Facing Skills

Location:

• Can be WFH - ideally commutable to the office in Reading

Salary:

• £50,000 - £60,000