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IT Service Desk Analyst – First-Line Support

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Nottingham University Hospitals NHS Trusts
Full Time position
Listed on 2026-03-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading NHS Trust in the UK is seeking an IT Service Desk professional to manage customer requests and provide first-line support for IT systems. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a true passion for IT and customer service. Responsibilities include incident management and maintaining the highest service standards during operational hours from 7am to 6pm.

This role is vital for supporting over 23,500 users effectively.
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