Epicor Support Specialist

About the Company

Our client is a well-established and growing manufacturing organisation with a strong reputation for innovation, operational excellence and continuous improvement. As part of their ongoing digital transformation journey, they are investing heavily in their ERP and data capabilities to drive smarter decision-making across the business.

We are supporting them in the search for a skilled Epicor Specialist with strong Power BI expertise to join their team.

This is a key position sitting between IT and the wider business, responsible for optimising the Epicor ERP system while enhancing reporting and analytics capabilities through Power BI.

You will play a critical role in improving system efficiency, supporting users and delivering meaningful insights that support strategic and operational decisions.

• Act as the subject matter expert for the Epicor ERP system across the business
• Support, maintain and continuously improve Epicor functionality, workflows and integrations
• Work closely with manufacturing, finance and supply chain teams to understand system and reporting needs
• Develop, maintain and enhance Power BI dashboards and reports to provide actionable insights
• Extract, transform and analyse data from Epicor and other systems
• Lead or support ERP-related projects, upgrades and enhancements
• Provide user training and ongoing support to ensure effective system utilisation
• Ensure data accuracy, integrity and consistency across systems

• Proven experience working with Epicor ERP within a manufacturing environment
• Strong Power BI skills, including dashboard development and data modelling
• Solid understanding of manufacturing processes such as production, inventory and supply chain
• Experience with SQL and data extraction tools
• Ability to translate business requirements into technical solutions
  
  Strong stakeholder management and communication skills
• Proactive mindset with a focus on continuous improvement

• Experience with Epicor customisation and BAQs
• Exposure to other BI or data tools
• Previous involvement in ERP implementations or upgrades