Head of IT and Digital Services

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The National Federation of Women’s Institutes – the largest and most influential UK-based women’s organisation – is looking for a Head of IT and Digital Services to transform and take ownership of their digital strategy.

• Developing and implementing the NFWI's digital strategy across all platforms, including the website, My WI, MCS and Prospects.
• Overseeing all digital service delivery.
• Managing all digital vendor relationships, contracts, and budgets.
• Ensuring data protection compliance and overseeing information security and cybersecurity.
• Leading digital transformation initiatives and driving innovation.
• Overseeing and delivering training and workshops.
• Providing technical expertise and collaborating with other teams.
• Identifying opportunities for digital innovation that improve member experiences and operational efficiency.
• Managing the digital services budget, including forecasting and cost control.
• Ensuring the website CMS is effectively managed with appropriate content governance.

• Educated to degree level or equivalent professional experience.
• Proven track record of developing and implementing digital strategies within a digital/IT leadership role.
• Strong understanding of current digital trends and technologies as well as data protection legislation.
• Direct line management experience, including performance management and team development.
• Knowledge of cybersecurity principles and best practices.
• Strong leadership skills with the ability to motivate and develop a small team.
• Excellent communication skills, with the ability to explain technical concepts to non-technical audiences.
• Demonstrable experience managing IT/digital budgets and achieving value for money.
• Experience managing websites, CMS platforms and integrated digital systems.
• Strong analytical and problem-solving abilities.
• A fully auto-enrolled contributory personal pension scheme with maximum employer contributions set at 8%.
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Company enhanced maternity, adoption and partner/paternity pay subject to qualification.
• Family leave policies, including parental leave, flexible working, compassionate leave, carer's leave and dependants' leave.
• A commitment to staff health and wellbeing, with policies focusing on areas such as mental health and menopause.
• A commitment to training and development.

Salary: £58,000 per annum + excellent benefits.

Contract and

Hours:

Permanent, full-time, 35 hours per week.

Location: Hybrid working, with one day per week at the London office.

Mid-Senior level

Full-time

Information Technology, Training, and Management

Technology, Information and Media, IT System Training and Support, and Staffing and Recruiting

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