Field Engineer

Salary: £27,143 - £36,510 per annum

Location:

Nottingham

Hours:

35
Closing Date: 08/06/2026 23:59

Are you currently working in a Service Desk or IT Support role and ready for your next challenge? This is your opportunity to move into a hands‑on Field Engineer position, where you’ll combine your technical knowledge with on‑site problem‑solving and real impact across multiple locations. Join a supportive team where you’ll develop your skills, work independently, and play a key role in keeping essential IT services running smoothly.

As a Field Engineer, you’ll provide both remote and on‑site IT support, ensuring colleagues and customers stay connected and productive.

• Deliver on‑site technical support, including hardware installation, maintenance, and decommissioning
• Support and maintain networks, Wi‑Fi, connectivity, and end‑user devices
• Work with customer‑facing technologies such as CCTV, access control, and assistive tech
• Liaise with third‑party suppliers to resolve faults and coordinate site visits
• Provide updates and excellent service to end users
• Support the wider Service Desk team when needed

We’re looking for someone with Service Desk or IT Support experience who is ready to take the next step.

• Experience working in an IT Service Desk or technical support environment
• Strong knowledge of Windows devices and modern IT systems
• Hands‑on experience in hardware installs and field‑based support
• Familiarity with ticketing/call logging systems
• Understanding of networks, cabling, Wi‑Fi, and connectivity
• Excellent communication and customer service skills
• Confidence working independently on‑site and managing your workload

• Varied, hands‑on work across multiple sites
• Monday to Friday working
• Opportunity to build technical expertise in networks, infrastructure, and field services
• Supportive team environment with ongoing development

• You’ll need a full UK driving licence and access to a vehicle
• This is a partially agile role with travel across sites

Did you know NCHA is officially a Great Place to Work? In fact, we’re included in the top 50 super‑large workplaces by Great Place To Work UK. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say we’re a great place to work.

If you’re ready to move beyond the Service Desk and build a career in field engineering, this role gives you the platform to grow, develop, and make a real difference.

Apply today and take the next step in your IT career.

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.

• Wellbeing plan
• NCHA pension
• Free DBS checks
• £250 referral bonus
• Generous annual leave
• Free healthcare cash plan
• Company social events
• Enhanced maternity, paternity and adoption leave and pay
• Free training and development
• Access to cycle to work and discounted bus pass schemes

• Helping Our Customers - Download
• Equality Diversity and Inclusion Strategy - Download
• Field Engineer - Role Profile - Apr 26.docx - Download