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Systems Engineer

Senior Platform Architect – Cloud CCaaS & AWS

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Zendesk Group
Full Time position
Listed on 2026-06-03
Job specializations:
  • IT/Tech
    Systems Engineer
Job Description & How to Apply Below
A leading company in customer experience solutions is seeking a Senior Platform Architect specializing in contact center technologies. The role involves architecting scalable solutions, leading technical strategies, and guiding cross-functional teams. With a strong focus on AWS and Zendesk, the successful candidate will drive innovation and maintain governance standards in a fast-paced environment. Experience in developing omnichannel solutions and certifications will be advantageous.
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Position Requirements
10+ Years work experience
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