Application Support Analyst

Application Support Analyst - Nottingham - Hybrid Working An Application Support Analyst with some experience in supporting software applications is required by a leading company in Nottingham. If you have any experience with Legal IT applications such as Practice Evolve, InTapp, iManage, Bighand, Laser forms, Envisio, Elite 3E, Aderant, Visual files or Proclaim then this would be a bonus. The Application Support Engineer will provide effective, high-quality, responsive, customer-oriented and professional specialist support on their legal business applications to all staff within the firm.

Experience needed:
Working within an IT Support, Application Support role for a Law firm / professional services or as an End user of Legal applications wanting to move into Support Have had experience with one of InTapp, iManage, Elite 3E, Bighand or another legal application would be a bonus You will become a key part of the IT team and be the specialist for legal application support, including InTapp, iManage, Bighand, Laser forms, and any other relevant legal applications, including HR, case management, and finance systems.

This means you will be the escalation point in the incident and problem management processes and become the legal application expert. (Full training will be given on applications you have not had exposure to.) Part of your role will also be to investigate and resolve legal application incident and problem tickets, maintaining relationships with a range of stakeholders who may be challenging when reporting incidents.

They are open on salary, so it will be dependent on experience, and as I mentioned, my client is happy to train somebody up from a more junior position into this role.

To apply press apply now or send your CV to matthew.leach @ Circle recruitment .com Keywords - Legal Application Support Analyst - Legal - Bighand - iManage - InTapp - Birmingham - Coventry - Telford - Shrewsbury - Stafford - Wolverhampton - Leicester Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role!

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