IT Support Analyst

IT Support Analyst
Nottingham (On-site)
£18.00 - £19.50 per hour (Umbrella)
Full-time contract role (3 month rolling)

We're hiring an enthusiastic and customer-focused IT Support Analyst to join a busy, fast-paced onsite environment in Nottingham.
This is a fantastic opportunity for someone with some hands-on IT knowledge (or relevant training) who is eager to learn, develop new skills, and build a career in IT support.

Responsibilities:

Providing first-line IT support to end users across the site
Troubleshooting hardware and software issues
Setting up and configuring laptops, desktops, and user accounts
Supporting printers, handheld devices, and warehouse tech systems
Logging and managing tickets through the service desk system
Delivering excellent customer service with every interaction

Skills and Experience

Some IT experience (placement, internship, helpdesk, or personal projects) OR relevant IT qualification
Strong customer service or customer-facing experience (retail, hospitality, call centre, etc. all welcome!)
A proactive attitude and willingness to learn
Good problem-solving skills and attention to detail
Reliable and comfortable working fully onsite

If you have the relevant skills and experience for the role, please apply using the link provided