IT Systems Analyst

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive.

By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time.

With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers.

MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters.

With us, you’ll grow, find your flow , and make a lasting difference in your career, your team, and your impact.

At MHR, our Corporate IT team plays a key role in enabling the business and our colleagues to work efficiently, securely, and confidently. We’re looking for an IT Systems Analyst to deliver and support toolsets and automation that enhance internal IT services, reduce manual effort, and drive continuous improvement.

This role offers the opportunity to support, learn and develop in an environment that is based around physical data centre infrastructure. The opportunity to develop skills with physical infrastructure as well as using cutting-edge cloud technologies is becoming rare and is an incredible opportunity for professional development.

You’ll join MHR’s Corporate IT team; a diverse group of IT professionals focused on delivering trusted and reliable IT services to the business. The team works closely with colleagues throughout MHR to provide practical solutions, improve tooling, and continuously enhance service delivery.

We value shared ownership, knowledge sharing, and continuous learning. You’ll work alongside experienced IT professionals, contribute to projects and service improvements, and support the development of others while progressing your own technical capability.

As an IT Systems Analyst, you’ll improve how IT services are delivered across MHR by identifying automation opportunities, strengthening process consistency, and supporting colleagues through reliable, user focused tooling.

You’ll contribute to technical projects, service improvements, and incident resolution, while elevating your automation and service delivery skills within a collaborative, supportive environment.

Quality of delivery, and Pride in a job well done are the key qualities we are looking for in our new colleague.

• Champion a high quality, customer focused IT service, acting as an escalation point to ticket escalations, while supporting continuous service improvement and project delivery.
• Play an active part in developing the Corporate IT landscape, administering and optimising systems across servers, endpoint management, and core platforms to ensure performance, reliability, and scalability.
• Design and implement smart automation solutions that eliminate manual effort, increase consistency, and unlock operational efficiency across the business.
• Take a proactive, analytical approach to identifying root causes, driving improvement, and enabling proactive and pre‑emptive solutions.
• Play a key role in delivering technical projects, producing clear documentation, and shaping service improvements, all while adhering to security best practices, governance, and change control.
• Strengthen team capability and resilience through mentoring, knowledge sharing, and continuous learning, while contributing to on‑call support to ensure critical services remain available.

• A demonstrable background in delivering high-quality IT…