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Technical Support Team Lead & Troubleshooting Expert
Job in
Nottingham, Nottinghamshire, NG1, England, UK
Listed on 2026-06-06
Listing for:
NiCE
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
NiCE is seeking a Team Lead for Technical Support to manage complex customer issues and provide expert support across communication channels. This role demands advanced technical knowledge, exceptional communication skills, and the ability to mentor colleagues effectively.
The ideal candidate will have over 7 years of experience, a strong technical background, and the capability to work under pressure, ensuring effective resolution according to service agreements. This is a key role in maintaining high customer satisfaction and operational efficiency.
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