Clinical CRM Analyst – Data Science & Analytics

Are you passionate about data and its power to drive customer insights? Do you thrive in a collaborative environment where your contributions truly matter? If so, we have an exciting opportunity for you at Boots in Nottingham!

As a Clinical CRM Analyst, you will be at the forefront of our Data Science and Analytics team, utilising patient data and Boots Advantage Card insights to create actionable marketing strategies. Your analytical skills will help shape our personalised marketing communications, ensuring we deliver the right message to the right audience.

• Analyse data from multiple sources to identify target audiences for marketing campaigns.
• Collaborate with stakeholders to explain the drivers behind campaign selections and performance.
• Present your findings in a clear and engaging manner, helping to shape future strategies that enhance our customer experience.

We seek a numerate and logical thinker with a passion for personalisation and insight. You should have:

• Relevant experience or a degree with quantitative elements (e.g., Maths, Physics, Psychology).
• Strong problem‑solving skills and the ability to communicate complex data stories effectively.
• A collaborative spirit and a keen eye for detail.

If you have experience with coding languages like SQL, R, or Python, or familiarity with data visualisation tools such as PowerBI, that would be a bonus!

We offer a range of benefits to support you:

• Boots Retirement Savings Plan (up to 12% company contribution)
• Generous employee discounts for you and a family member
• Enhanced maternity/paternity/adoption leave pay