Senior Site Reliability Engineer

Salary

Salary: £55,000 - £95,000 per year

• Deep expertise with AWS services
• Advanced knowledge of monitoring and observability tools
• Strong leadership skills with the ability to set clear direction, align team efforts with organizational goals, and maintain high motivation and engagement
• Excellent communication skills with the ability to explain complex ideas, solutions, and feedback to technical and non-technical stakeholders
• Ability to manage conflict constructively and facilitate consensus
• Proven track record of building secure, mission-critical, high-volume transaction web-based software systems, preferably in regulated environments such as finance and insurance
• Hands-on technologist with experience in software development and leading an SRE team

• Define and implement SRE best practices across the organization
• Lead production support, engineering, disaster recovery, automation, and cloud operations
• Mentor and guide a team of SREs and support their growth
• Collaborate with senior stakeholders to align reliability goals with business objectives
• Establish SLIs, SLOs, and SLAs for critical services and ensure adherence
• Drive initiatives to improve system resilience and reduce operational toil
• Design systems that detect and remediate issues without manual intervention
• Develop self-healing systems and runbook automation
• Use tools such as Gremlin, Chaos Monkey, and AWS FIS to simulate outages and improve fault tolerance
• Act as the primary escalation point for critical production issues
• Lead major incident response, root cause analysis, and postmortems
• Perform detailed post-incident investigations to identify underlying causes
• Document findings and share learnings to prevent recurrence
• Implement preventive measures and continuous improvement processes
• Champion monitoring, logging, and alerting strategies using tools such as Prometheus, Grafana, ELK, and AWS Cloud Watch
• Build real-time dashboards to visualize system health and reliability metrics
• Configure intelligent alerting based on anomaly detection and thresholds
• Combine metrics, logs, and traces to support root cause analysis and reduce MTTR
• Apply AIOps or ML-based anomaly detection for proactive reliability management
• Work closely with development teams to integrate reliability into application design and deployment
• Promote a culture of shared responsibility for uptime and performance across engineering teams

• AWS
• Cloud
• Cloud Watch
• ELK
• Grafana
• Support
• Marketing
• Prometheus
• Web
• Dev Ops