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Hybrid 1st Line IT Support — Service Desk Analyst

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Lithia UK Head Office
Full Time position
Listed on 2026-07-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 16800 - 28000 GBP Yearly GBP 16800.00 28000.00 YEAR
Job Description & How to Apply Below

Lithia UK is seeking a Service Desk Analyst to provide 1st line technical support and exceptional customer service across the organisation. The role combines office-based collaboration four days a week with Fridays at home, and includes one Saturday shift per month to support Lithia UK stores and functions.

You will work under the Service Desk Team Leader, handling incidents, logging in the ITSM system, and liaising with manufacturers and third-party contacts to ensure quick resolutions.

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