Service Manager/Scrum Master
Job in
Nottingham, Nottinghamshire, NG1, England, UK
Listed on 2026-07-17
Listing for:
Click Digital
Contract
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
IT Project Manager, Systems Analyst, Scrum Master, IT Consultant
Job Description & How to Apply Below
Salary: £? - ? per year
Requirements- Strong ITSM / Service Management background
- Solid experience with ITIL processes
- Proven Scrum Master experience
- Strong stakeholder management skills
- Strong JIRA experience
- Higher Education / SITS experience is a bonus
- Oversee day-to-day IT application service operations
- Manage incidents, problems, changes, and service performance
- Maintain reporting and ensure ITIL compliance
- Coordinate with technical teams, vendors, and stakeholders
- Facilitate Scrum ceremonies and remove delivery blockers
- Coach teams on Agile best practice
- Support backlog refinement and future sprint planning
- Support
- ITIL
- ITSM
- JIRA
We are hiring a Service Manager / Scrum Master to support a HE platform, working across key application work streams. This is a 50/50 split between Service Management and Scrum Master responsibilities, ideal for someone who can combine operational service delivery with agile leadership and deliver change. The role is a 6-month contract at £500 per day inside umbrella, offered as hybrid in Sheffield or remote, with an ASAP start and interviews to be arranged quickly.
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