IT Support Technician

Location:

Nottingham, Nottinghamshire

Salary: £25,000 - £30,000

Benefits:
32 Days Holiday
, Private Healthcare
, Company Bonus
, Private Pension Scheme

We’re working with a long-standing retail and logistics business based in Nottingham, looking to add an IT Support Technician to their growing internal IT team.

You’ll be hands‑on across devices, infrastructure, cloud platforms and user support, supporting day‑to‑day operations and contributing to ongoing IT improvement work.

• Provide 1st and early 2nd Line support across hardware, software, network, and user issues
• Support Windows environments (10/11) and Active Directory (user/admin tasks)
• Troubleshoot issues across desktop, laptop, printers, mobile devices and peripheral tech
• Assist with Microsoft 365 admin (Outlook, Teams, SharePoint, One Drive)
• Support user onboarding/offboarding, account permissions, password resets, device setup
• Help with the roll‑out of new hardware and software across multiple sites
• Work closely with the wider IT team on tickets, escalations, and mini‑projects

• Windows 10/11, Microsoft 365, SharePoint, Teams
• Active Directory, Group Policy, basic Power Shell
• Networking fundamentals (TCP/IP, DNS, DHCP)
• Printer management, AV software, remote support tools
• ERP and reporting systems (training provided)

This is a great role for someone looking to build their career in IT support within a stable, well‑invested business. You’ll be supported by experienced team members, with clear progression routes on offer into management or project‑based work.