IT Engineer, IT Support, HelpDesk​/Support

Education focused IT company, with over 20 years in operation supporting schools and colleges across the UK is looking for an Education experienced ICT technician.

The role is largely to support a MAT client in the greater Nottinghamshire region 3 days per week, with additional support of other schools and the company’s offices in the west midlands on the other days, as well as the opportunity for some remote IT helpdesk support of the same at home.

A car owner is essential for this IT technician role, with expenses when not in the main site.

Largely a business‑as‑usual role, and very much client facing, this would suit someone with the confidence to work independently but with the remote support of an IT Operation Manager, account managers and other colleagues.

Responsibilities and experience required:

• 1st and 2nd line IT support experience, primarily in Windows server, devices, DNS, DHCP, 365, Azure, Entra etc.
• Knowledge of education specific software and processes is also essential, whether that is from working directly in a school IT team or via another education focussed business.
• Opportunity to progress within the business, including IT projects.

Benefits include 25 days holiday, bank day, birthday off, health schemes, life assurance etc.