IT Service Delivery Lead | ITSM Coach & Automation Advocate
Job in
Nottingham, Nottinghamshire, NG1, England, UK
Listed on 2026-07-21
Listing for:
Kinetech Recruitment
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Consultant, IT Business Analyst, IT Project Manager, Systems Analyst
Job Description & How to Apply Below
Kinetech Recruitment is seeking a seasoned IT Service Desk Lead based in Brentwood, UK, with a strong track record in coaching and developing technical teams. The role focuses on enhancing ITSM processes, workflows, and automation to improve customer and analyst experiences.
You will drive Major Incident Management, align with Infrastructure and IT teams, and push continual service improvement across all ITSM domains. Salary ranges up to £65,000 plus bonus.
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