Business System Engineer

Contract type: Permanent
Hours: Full-time, 35 hours
Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week)
Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact

At Nottingham Building Society our talent acquisition approach is rooted in openness and inclusive hiring, so even if you dont feel you tick every box, wed still genuinely love to hear from you.

A hands-on Business Systems Engineer responsible for configuring, supporting and continuously improving Salesforce, Dynamics and other business-critical platforms. Working closely with Product Owners, Engineers and business stakeholders, you'll deliver secure, scalable solutions, maintain platform health and data integrity, and drive improvements that enhance both user experience and operational efficiency.

You'll be a collaborative and service-focused systems professional with strong SaaS platform expertise, excellent problem-solving skills and a passion for improving systems and user experiences. You'll balance delivery pace with governance requirements while confidently engaging with both technical and non-technical stakeholders.

Heres a taste of what you will be doing as a Business System Engineer at Nottingham Building Society:

• Platform Configuration & Administration Configure, maintain and optimise Salesforce, Dynamics and other business systems to support business operations.
• System Enhancements Deliver platform improvements through configuration, including workflows, automation, reporting and dashboards.
• User Support Provide access management, issue resolution and day-to-day support to business users.
• Problem Solving Diagnose and resolve system, data and integration issues to maintain service reliability.
• Stakeholder Collaboration Translate business requirements into effective system solutions and platform changes.
• Integration Management Support integrations between internal systems and third-party applications.
• Data & Governance Ensure data quality, security, compliance and appropriate governance controls across platforms.
• Release & Environment Management Support deployments, manage environments and contribute to change and release processes.

About You:

• Business Systems Expertise Strong understanding of Salesforce, Dynamics or similar SaaS platforms.
• Configuration Experience Proven ability to configure workflows, security models, objects, fields and reporting capabilities.
• Integration Knowledge Understanding of APIs, data flows and system integration principles.
• Data & Security Awareness Knowledge of data governance, quality management, access controls and compliance requirements.
• Operational Support Experience Experience supporting users and resolving production system issues.
• Stakeholder Management Ability to gather requirements and communicate effectively with technical and non-technical audiences.
• Delivery Mindset Comfortable working within Agile environments and managing competing priorities.
• Personal Attributes Ownership-driven, pragmatic, collaborative and focused on continuous improvement and delivering great user outcomes.

Reward & Benefits:

• Competitive Package - Fair salary benchmarked against market data, annual discretionary bonus, and 29 days holiday plus bank holidays.
• Health & Wellbeing - Access to Medicash, mental health first aiders, and a suite of wellbeing resources to support you inside and outside of work.
• Work-Life Balance- 35-hour working week for full-time roles, with flexibility to help you perform at your best.
• Career Growth - Ongoing personal and professional development, well support your ambitions and help you grow your potential.
• Inclusive Culture - Be part of a friendly, values-led team that genuinely cares about doing the right thing for colleagues and customers.
• Giving Back - Use two paid volunteering days each year to support causes close to your heart, through our Samuel Fox Foundation.
• Sustainability Focus - Join a business committed to reducing its carbon footprint and making a positive impact on the environment.
• Free access to Octopus Money …