More jobs:
Tech Support & Service Desk Specialist
Job in
Nottingham, Nottinghamshire, NG1, England, UK
Listed on 2026-08-30
Listing for:
Jigsaw24
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Jigsaw
24 is seeking a Service Support Agent to be the first point of contact for Starters and Leavers, hardware break fix, and grading services customers. You will handle incidents and requests, provide timely responses, and assist with courier shipments and stock orders.
Reporting to the Service Support Manager, you will communicate clearly via phone and email, maintain SLA commitments, and learn Jigsaw
24’s services and ITIL-based processes to deliver excellent customer support for B2B clients.
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