Application Specialist

Work at the cutting edge of digital innovation.Doing things differently.

Application Specialist (Student Records)

£33,739 - £38825 per annum

Full time Fixed term (2 year contract)

With at least 60% of time working on Campus per week

We’re looking for a motivated and enthusiastic Application Specialist to join our team, specialising on Student Information Systems. This is a fantastic opportunity to work with some of the University’s most business critical student‑facing systems, helping to deliver digital experiences that support students throughout their entire academic journey.

Whether your background is technical or functional, if you are curious, collaborative and eager to make a real difference, we'd love to hear from you.

What You'll Be Doing

As an Application Specialist, you’ll play a pivotal role in ensuring our student systems are reliable, effective, and continuously evolving to meet the needs of the University community. You’ll work closely with colleagues across Digital Technologies and the wider University to:

• Provide expert third‑line technical support for key student information systems, ensuring issues are resolved efficiently and effectively.
• Analyse and implement system upgrades, regulatory changes, and maintenance activities through established change management processes.
• Collaborate with business users, suppliers, and DT colleagues to identify opportunities for continuous improvement and deliver system enhancements.
• Support critical academic‑year activities, including annual system configurations, student enrolment, and ongoing operational support for staff and students.
• Contribute to the future development of our student systems, helping to drive improvements that enhance both the student and staff experience.

You’ll be part of a supportive and fast‑paced team where your work will have a direct impact on the smooth operation of student‑focused services.

What We’re Looking For

We're looking for someone who combines strong analytical skills with genuine enthusiasm for technology.

• Experience of working with Student Information Systems, either from a technical or functional perspective is critical to this role.
• A strong interest in technology and developing your technical skills (particularly important for candidates from functional background).
• Excellent attention to detail, with the ability to analyse data, investigate issues, and help resolve integration problems.
• Strong organisational skills, and comfortable working both independently and collaboratively.
• Confident working with multiple large, business‑critical systems.
• Knowledge of student lifecycle processes in higher education is required.
• A proactive approach, a willingness to learn, and a commitment to delivering excellent service—we value potential.

Additional Information

• This role is based at our City Site, we currently work with a hybrid model (minimum 60% of your time per week will be based on campus).
• Occasional out‑of‑hours work may be required to support system maintenance.
• If you don’t meet every requirement, we still encourage you to apply—we’re committed to building a diverse and inclusive team.

Interview date: w/c 28 September 2026

For more details, please take a look at the role profile. We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly. To ensure the diverse needs of our team are met we actively encourage secondments and offer flexible part‑time working patterns - we're focused on finding the right person for the role.

Digital Technologies (DT) is at the cutting edge of digital innovation, partnering with global organisations to focus on delivering an outstanding student and staff digital experience.

At NTU, digital will be our differentiator; it will provide opportunities to enhance the timeliness and quality of the delivery of teaching and learning, research, support for our students, and the delivery of services. Whether you're looking to start a career in IT or are already a specialist in digital technology and it’s uses, our DT team at…