Lead Collections Analyst

Harnham are working with a leading analytics and data-driven organisation to recruit a Lead Analyst into their growing team. This is a fantastic opportunity to combine hands-on analytical work with stakeholder engagement, delivering valuable insights that influence business performance and strategy.

This organisation is a well-established analytics and data-driven business that supports organisations across a range of sectors with insight-led decision making and customer management strategies. With a strong reputation for innovation, collaboration, and employee development, they offer a supportive environment where analysts are given exposure to a broad range of projects and stakeholders. The business is known for its positive culture, excellent career progression opportunities, and a track record of retaining and developing talented individuals over the long term.

As a Lead Analyst, you will be responsible for analysing portfolio performance, uncovering trends, and delivering insights that drive better decision-making. This role combines technical analysis with regular client and stakeholder engagement, making strong communication skills essential.

Specifically, you can expect to be involved in:

• Analysing portfolio performance and identifying key trends, opportunities, and risks.
• Producing reporting and insight generation to support operational and strategic decisions.
• Presenting findings and recommendations to both internal and external stakeholders.
• Supporting process optimisation initiatives to improve efficiency and outcomes.
• Developing customer segmentation strategies and analytical frameworks.

The successful Lead Analyst will have the following skills and experience:

• Strong SQL skills and experience working with large datasets.
• Experience delivering analytical insights and recommendations to stakeholders.
• Excellent communication and presentation skills.
• Background in portfolio analytics, collections, insolvency, credit risk, or a related analytical environment.
• Experience using Python would be advantageous.

The successful Lead Analyst will receive a salary up to 80,000 as well as a comprehensive benefits package.