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Senior IT Support Engineer: Escalations; 2nd​/3rd Line

Job in Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Robertson & Sumner Ltd
Full Time position
Listed on 2026-10-26
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 35000 - 50000 GBP Yearly GBP 35000.00 50000.00 YEAR
Job Description & How to Apply Below
Robertson & Sumner Ltd in Nottingham is looking for a Senior IT Support Engineer specializing in escalations for 2nd to 3rd line support. The role involves handling complex technical issues, providing on-site support as needed, and liaising with third-party providers. Ideal candidates should have demonstrable experience in IT support and strong skills in Microsoft 365, Azure AD, Windows Server, networking, and virtualization.

Join a collaborative environment with opportunities for growth and autonomy.
We are currently recruiting a Senior IT Support Engineer:
Escalations (2nd/3rd Line) for our team in Nottingham, England, United Kingdom. The following opportunity is for a Senior IT Support Engineer:
Escalations (2nd/3rd Line) with Robertson & Sumner Ltd. Our organisation is growing, and we are hiring a Senior IT Support Engineer:
Escalations (2nd/3rd Line) in Nottingham, England, United Kingdom.
Position Requirements
10+ Years work experience
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