PMO Systems Manager

Job summary

As the PMO Systems Manager you will be responsible for developing, configuring and administering our project management system, and other related systems, based on Microsoft's Power Platform.

As part of the Trust PMO you will play a vital role in enabling the successful delivery of projects and programmes to improve clinical outcomes, patient experience and staff satisfaction.

Your well designed and implemented Power Platform based tools will reflect NUH's Project Management Policy & Framework and 'influence behaviour', 'inform decisions' and help make 'Every Project Worthwhile!'

• Systems Management - responsible for managing the development pipeline, system roadmap and operation of all PMO Systems
• Power Platform Administration - responsible for the following aspects of developing and administering a Power Platform based system:
  Governance & Assurance Security & Access Data Structures & Integrity System environments/platforms Oversight Development Lifecycle & Change Control & Compliance Support & Training Risk & Issue Management & Problem Solving
• Analysis & Reporting - responsible for using analysis and reporting functionality, in particular Power BI, from Power Platform based systems
• Training
  - Responsible for developing and delivering user training material in support of the effective use of the PMO Systems
• Line Management
  - Responsible for managing those assigned to the PMO System Admin Team
• Personal Development
  - Responsible for pro-actively keeping up to date with technical knowledge and skills required to do this job and gain relevant NUH and Project Management knowledge and Microsoft certifications, e.g. PL-200 Microsoft Power Platform Functional Consultant PL-400 Microsoft Power Platform Developer PL-600 Microsoft Power Platform Solution Architect (Senior Level) PFQ, PMQ, P3O, MoP Trust objectives, policies and people management expectations

• Systems Management - responsible for managing the development pipeline, system roadmap and operation of all PMO Systems, including:
  North Star (a PPM Tool), an Equality and Quality Impact Assessment (EQIA) Tool, a Workforce Planning Tool, a Digital Projects request Assessment Tool, a common point of enquiry tool. Be responsible for the system administration of all Power Platform based tools and any other PMO Systems
• Power Platform Administration - responsible for the following aspects of developing and administering a Power Platform based system:
  Governance & Assurance Setting the rules for how the platform is used - manage System environments, policies, and standards so things dont become chaotic. Security & Access understand who should have access to what, and ensure data is protected and compliant Data Structures & Integrity manage how data is structured, stored, and used - especially in Dataverse and across integrated systems System environments/platforms Oversight keep an eye on whats running, whats being used, and whats breaking
  -including apps, flows, and connections understand how the platform connects to other systems to deliver real value Development Lifecycle & Change Control & Compliance manage how solutions are built, tested, and deployed, so changes do not disrupt the business Ensuring the platform meets regulatory and organisational requirements Support & Training Acting as a bridge between IT, the PMO and the service developing for users safely without blocking innovation Risk & Issue Management & Problem Solving Ensuring the platform meets regulatory and organisational requirements Being able to quickly diagnose and fix issues when apps, flows, or integrations fail Analysis & Reporting- responsible for using analysis and reporting functionality, in particular Power BI, from Power Platform based systems, including:
  Quality assurance of data Performance Reporting Route cause analysis Process mapping Requirements capture & solution definition Portfolio Management processes - project rating & prioritisation
• Training
  - Responsible for developing and delivering user training material in support of the effective use of the PMO Systems, including:
  Being part of delivering new starter induction sessions Lead & provide new user and admin training Produce training & guidance material and operating procedures
• Line Management
  - Responsible for managing those assigned to the PMO System Admin Team.
• Personal Development
  - Responsible for pro-actively keeping up to date with technical knowledge and skills required to do…