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Senior 3rd-Line IT Helpdesk Technician: MSP Expert

Listing for: Future plc
Full Time position Listed on 2026-11-10
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 37000 - 39000 GBP Yearly GBP 37000.00 39000.00 YEAR

Job Description & How to Apply Below

Future Prospects Group Ltd is seeking an IT Helpdesk Technician - Level 3 based in Nottinghamshire. You will act as the final escalation point, owning complex incidents across Windows Server, M365, Entra , networking, and security while mentoring junior staff.

The role covers problem management, vendor coordination, and accurate PSA ticketing. Benefits include a company phone/laptop, pension, Perkbox, private medical insurance, training, travel allowance or company vehicle, and uniforms.

Are you ready to take on the Senior 3rd-Line IT Helpdesk Technician: MSP Expert role at Future plc?

We would love to welcome a new Senior 3rd-Line IT Helpdesk Technician: MSP Expert to our group in Nottingham, England, United Kingdom.

For the Senior 3rd-Line IT Helpdesk Technician: MSP Expert position at Future plc, we are reviewing applications now.

Step into the Senior 3rd-Line IT Helpdesk Technician: MSP Expert role at Future plc in Nottingham, England, United Kingdom and grow with us.

Position Requirements

10+ Years work experience
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