Field Motor Engineer

Role Description

The purpose of this role is to inspect vehicles and equipment to provide expert advice to claims and underwriting departments on the most appropriate method to deal with a claim. The motor engineer negotiates the method and cost of repair and, where a vehicle is beyond repair or unsafe to repair, accurately values the vehicle and negotiates settlement with the customer.

Location:

Manchester, Newcastle Upon Tyne and surrounding areas.

This role requires you to work remotely from home, balancing desk-based tasks with physical inspections as required. You will play a crucial role in ensuring the quality, correct methodology and cost-effectiveness of vehicle repairs, while providing valuable support and guidance to our stakeholders and claims colleagues.

Circa 44K Per Year

Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

• Conduct vehicle inspections both remotely and physically, with the ratio of desk to physical inspections varying based on business needs.
• Utilize Audatex and imaging tools to assess vehicles, primarily from our approved repairer networks and non-approved repairers.
• Negotiate repair methods and costs, ensuring adherence to contracts by network repairers.
• Handle total loss settlements and provide technical advice and support to claims colleagues.
• Work in partnership with local network and non-network repairers to ensure efficient and effective repair processes.
• Engage in salvage categorisation, requiring familiarity with the motor vehicle salvage code of practice.

• Experience in the motor vehicle repair industry with proficiency in Audatex.
• Experience with Vehicle assessment and estimating.
• Preferably qualified to ATA VDA or IAEA level, or actively working towards these qualifications.
• Understanding of the motor vehicle salvage code of practice.
• Good communicator, able to work independently, make decisions.

We support the government scheme “Access to Work” please feel free to ask us about the access to work scheme.

• Preferably City and Guilds or equivalent in a vehicle repair discipline
• Audatex, GT Motive, Interest, Glassmatix or any vehicle estimating system
• Experience using Generative AI tools such as onsite Webchat / Chat Bot systems and journey is desirable but not essential

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

• Flexible buy/sell holiday options
• Hybrid working
• Annual performance related bonus
• Contributory pension scheme
• Development days
• A discount up to 50% on a range of insurance products including car, home and pet
• Retail discounts
• Volunteering days

Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen.

Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.

We embrace neurodiversity and welcome…