Claims Handler

Join our Tier 1 Financial & Professional Risks (FPR) team, recognised nationally for its defendant professional negligence expertise. Working within our delegated authority claims handling team, you will manage a varied caseload of professional indemnity and third-party property damage claims on behalf of insurer clients.

• Manage pre-litigated insurance claims from instruction through to resolution.
• Investigate claims, assess policy coverage, and develop resolution strategies.
• Build strong relationships with policyholders, brokers, and insurer clients.
• Provide regular updates on claim progress, both verbally and in writing.
• Maintain accurate records and support wider team objectives.

• Experience in insurance claims handling or pre-litigated matters
• Proficient in Microsoft Office and case management systems.
• Strong organisational skills with the ability to manage workloads effectively.
• Excellent attention to detail and communication skills.
• Proactive, professional, and adaptable approach to work.

We offer a hybrid working model to help you balance your professional and personal commitments, and our comprehensive benefits package includes private medical insurance, pension contributions, an employee assistance programme, and a range of wellbeing initiatives. Enhanced parental leave is also available, reflecting our commitment to supporting you through every stage of your career and life.

Many of our people work flexibly in some way and we’re open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process.

We’re a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role.