PCM​/SCM Manager; Procurement & Capacity Manager

Who is DHL Global Forwarding?

DHL Global Forwarding (DGF) is part of the DHL Group. While the DHL Group employs more than 580,000 people globally, DGF has around 31,000 freight forwarding experts in more than 190 countries around the world, with around 1,000 of us based in the UK across 15 Sites. As the experts in Freight Forwarding since 1815, we are the global specialists in Air, Ocean and Rail Freight.

You name it, we’ve shipped it - from brown bears to aircraft engines, to lifesaving medicines and luxury cars! We are also proud to partner with some of the well‑known global sporting series, movie franchises and music tours. Our people are at the heart of what we do, and we’re committed to helping our Forwarders to realise their full potential, supported by our own development journey - Certified International Forwarder (CIF).

Every day we are guided by our values:
Passion
, Entrepreneurship
, Excellence and Teamwork
.

We are extremely passionate about our people and what we do, which is why DHL Global Forwarding is recognised as a Top Employer and a Great Place to Work, because we are specialists in providing Excellence, Simply Delivered.

In addition to our values, we promote an open and honest feedback culture based on Respect & Results, whereby our employees embrace diversity, equity, inclusion and belonging, while ensuring that we never compromise our integrity and compliance.

The PCM/SCM Manager is responsible for delivering airfreight procurement and carrier management strategies that optimise cost, capacity, and service performance. Working closely with operational teams, stations, gateways, and airline partners, the role drives effective pricing, supplier performance, and consolidation planning. The successful candidate will provide market insight, manage carrier relationships, and support the wider UK network to achieve commercial and operational objectives.

• Execution of Global procurement strategy directly linked to airline support.
• Management of “Best pricing” through contract and/or spot process.
• Planning of consolidations & protection of capacity working directly with the Operations and stations.
• Optimisation of consolidations / Volume paid control
• Commercial management off all Gateway shipments, consolidation and some back to back’s.
• Defines and management of internal rates.
• Performs market and customer analysis to meet supply/demand.
• Initiates local corrective action or raise to Global.
• Maintains and offers market information.
• Offers guidance & support to DGF UK network
• Managers carrier performance from internal reports.
• Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
• Contribute to the First Choice continuous improvement program

• Excellent commercial understanding of the Airfreight industry (5 yrs. preferable)
• Excellent communication skills, key to the role both internally and externally
• Strong team player with a positive “Can do attitude”
• Customer focussed.
• Good operational understanding and skillset
• Ability to build strong relationships with suppliers and colleagues
• A good “IT” awareness preferable
• Strong problem solver
• Strong negotiation skills
• Results driven

• A competitive salary
• Generous holiday entitlement
• Pension scheme which includes life assurance
• Access to professional employee assistance and wellbeing programme
• A competitive package of voluntary benefits including retail, entertainment, gym membership, cycle to work scheme, contribution to eye care costs, and many more discounts
• Training and Development opportunities with a strong focus on internal promotion

37.5 hours per week

PCM/SCM Team Lead

Due to the…