Workshop Controller

Lead with Vision, Inspire Success, and Drive Outstanding Performance

Location: Northampton

Salary: Up to £24.90 an hour, competitive salary + overtime, shift allowance, and bonus opportunities

Hours: Full-time/ Permanent] Minimum 44 hours a week

Are you an experienced HGV Technician, Supervisor or leader looking to take your career to the next level?

We are seeking a proactive and motivated Workshop Controller to join our dynamic team at RH Commercial Vehicles. This is an exciting opportunity for a skilled individual to lead our busy workshop, ensuring efficiency, high-quality service, and a positive team environment.

• Leadership Opportunity: Take charge and lead a talented team of technicians and boost your career experience.
• 25 Days Holiday + Bank Holidays. We’re all about ensuring our team achieves the best work-life balance. It boosts mental health and increases motivation.
• Death in Service Policy. Should the worst happen, your loved ones will receive a lump sum to cover any significant costs during a difficult time.
• Enhanced Maternity Pay. Welcoming a child into the family is an important milestone. Therefore, we offer enhanced maternity pay so you can focus on your time with your family.
• Enhanced Paternity Pay. Welcoming a child into the family is an important milestone. Therefore, we offer enhanced paternity pay so you can focus on your time with your family.
• Holiday Sell Back: Not going to use all your time off? We offer a holiday sell-back scheme so if you don’t use it, you won’t lose out on the pay.
• Annual Tooling Scheme:Tools aren’t cheap! That’s why every tech receives £1,500 a year in vouchers for the essential tools they need to perform.
• Competitive Pay:Enjoy a great salary with overtime opportunities
• Career Progression:Unlock new opportunities with leadership training and professional development.
• Boost your health:Enjoy a large range of perks to keep your mind, body and health in peak condition. We offer company pension schemes, sick pay and holiday allowance.
• Extra Benefits!Enjoy designated break areas kitted out to boost your downtime, fantastic company events, Christmas Gift Cards, and free access to our well-being programme which includes plenty of Highstreet discounts.
• AND MORE

As a Workshop Controller, you will have the following key responsibilities…

• Leadership & Coordination:
  • Lead a team of HGV Technicians, allocating workloads and ensuring deadlines are met
  • Enhance team performance
• Workshop Management:
  • Oversee daily operations, ensuring compliance with safety and housekeeping standards.
• Quality Assurance:
  • Ensure all repairs exceed manufacturer and VOSA standards
  • Conduct quality control checks and address issues promptly to minimise downtime.
• Communications & Customer Service
  • Collaborate with technicians and Service Reception to confirm job specs and timelines.
  • Provide customers with progress updates and resolve issues effectively.
• Technical Expertise:
  • Perform maintenance, repairs, fault diagnosis, and MOT preparations to high standards.
• Performance & Stock Management:
  • Monitor technician productivity and approve My Check inspections.
  • Manage tools, inventory, and parts ordering.
• Training & Development
  • Maintain up-to-date product knowledge and attend training as needed.

• Mon – Fri: 08:00 – 17:00

• City and Guilds / NVQ Level 3 or equivalent, in Heavy Vehicle Repair and Maintenance.
• Proven experience as an HGV Technician with a solid understanding of HGV Mechanics and dealership experience.
• Proven experience in a supervisory or Workshop Controller role
• Excellent leadership and communication skills with the ability to motivate a team
• Strong organisational skills and the ability to thrive under pressure in a fast-paced environment
• Up to date knowledge of HGV maintenance, diagnostics, and safety regulations
• Proficiency with workshop management systems and basic IT skills

• Previous experience with Renault Trucks and Isuzu Truck product
• Experience using My Check
• An HGV License (not essential)

With 40 years of expertise in the commercial vehicle industry, we’re the go-to people…