Service Engineer

As part of our continued growth, we are recruiting for more Service Engineers to join our team based from our head office in Wiveliscombe, Somerset with field jobs covering the South West.

As a Field Service Engineer, you will carry out planned and reactive maintenance, commissioning and refurbishment of sewage and water‑related systems. Working directly with customers on‑site, you’ll ensure systems operate safely, efficiently and in line with industry standards.

This is not a desk based job.

Installing, maintaining and fault‑finding on sewage treatment systems and pump stations

Working with pumps, motors, valves, pipework and associated mechanical components

Carrying out basic electrical diagnostics and fault finding

Conducting system checks including field tests, smoke testing and sampling

Providing clear, timely updates to clients

Completing all documentation to a high standard

Travelling across the Southwest, including occasional overnight stays (typically around five nights per quarter)

Systems you may work on:
Pumping stations, sewage treatment plants, septic tanks, potable water systems, rainwater harvesting units and related equipment.

WCI Group’s Service Engineers provide professional maintenance and management for all makes and models of off‑mains systems – from routine servicing, emergency repairs and commissioning to smell investigations, problem‑solving and complex rectification. Our British Water‑accredited engineers deliver reliable solutions across the Southwest and beyond.

We have a career pathway that shows how you can progress with us. At every stage we invest in your development through hands‑on experience, structured continuing professional development (CPD) and recognised industry qualifications.

Wherever you join, there is a clear route forward with WCI.

If you’re a practical problem‑solver with a passion for delivering quality work and want to be part of a growing, values‑led business — we’d love to hear from you.

You will have the ability to work independently and manage your own workload so you must be self‑motivated, punctual and well organised, with a willingness to travel across the Southwest. This is not a desk based job.

Occasionally there are opportunities to stay away when required.

• Knowledge of wastewater products, including sewage treatment systems and pump stations
• Strong understanding of pumps, motors, pipework, valves and mechanical systems
• Basic electrical skills, including fault finding
• Previous experience in a similar Service Engineer role (water industry preferred, but mechanical/electrical backgrounds also considered)
• Valid UK driving license

• Experience with in sewage, wastewater or water treatment
• CSCS card or confined space certification
• Familiarity with relevant regulations (training can be provided)

Ideally, candidates should live within approximately 45 minutes of Wiveliscombe or be willing to relocate.

This is a full‑time, permanent position with a salary between £32,500 – £45,000 depending on experience, plus overtime opportunities (approximately 1 in 5 weeks).

A company van, uniform and PPE are provided.

WCI also offer a well‑rounded benefits package after probation, including:

• Health and wellbeing support through a paid health cash plan
• Life cover providing financial security for your family
• Employer pension contributions
• Flexible holiday trading options
• Eligibility for an annual performance bonus
• Ongoing training, development and upskilling opportunities

If you’re a practical problem‑solver with a passion for delivering quality work and want to be part of a growing, values‑led business — we’d love to hear from you