Project Manager, Program ​/ Project Manager, Operations Manager

About the role

We trust our people to work flexibly in the way that works best for them, their teams and our clients. Our firm is set up to ensure everyone’s voice is heard, and mutual respect is shown by all.

The role will involve the management of the complete project lifecycle with a particular emphasis on delivering the objective and extracting the intended benefits. All aspects of project management will be required including planning, scoping, communication, budgetary control, stakeholder management and driving projects to a conclusion. Projects being run within the team can be relatively small, having only minimal impact on the business.

However, many are of a transformational nature and/or have high impact/high visibility across the organisation. Our goal will be to develop you to be able to confidently and professionally manage these larger projects.

• Manage individual or multiple projects on a firm-wide basis which have been established to meet the strategic ambitions of the business – and might affect transformational change.
• Understand the chain of command within the business and navigate this with diligence to ensure all obstacles are overcome, thus ensuring successful project outcomes.
• Be a diplomat in managing stakeholder expectations throughout the project life cycle.
• Be an expert communicator within steering groups, with peer groups and the wider audience impacted by your projects.
• Can manage a team when the situation arises, e.g. via secondments, third‑party involvements and/or other contractors.
• Manage the financial and commercial components of all projects.
• Manage projects using the most appropriate methodologies, instilling confidence in project sponsors and stakeholders by demonstrating clear control of the project, its risks and issues, its budget, etc. (via comprehensive but pragmatic documentation).
• Be focused on working with the business to realise project benefits.
• Report to line management at regular intervals to provide updates on the status of projects.
• Broker good quality relationships with our internal supporting departments.
• Always uphold the values of the business throughout all deployments.

• Ability and confidence to work with all levels within an organisation, from senior stakeholders to more junior team members.
• Proven project management skills.
• Experience with the full lifecycle of project management (initiation, design, build, business readiness, implementation, measurement and closedown) involving the following: planning, sequencing and defining scope, resource planning and time estimating, cost estimating / developing a budget, documentation, communications, risk analysis, managing issues, risks, assumptions & dependencies, monitoring and reporting progress, team leadership, business partnering, working with suppliers and other 3rd parties, controlling quality, implementation, project closedown and transition into live service, benefits realisation.
• Demonstrates credibility & professionalism.
• Builds effective relationships/networks internally and externally.
• Strong stakeholder management with a collaborative style of working and well‑developed influencing skills.
• Experience of working with key stakeholders who always have competing priorities with their time.
• Results driven with a record of successfully delivering projects.
• Ability to work on multiple projects at the same time.
• Good business understanding and commercial outlook.
• Logical thinker and well‑organised.
• Enjoy working with detail.
• Practical and hands‑on approach.
• Comfortable working in a situation where they do not have all the answers.
• Ability to evaluate problems then provide pros/cons and options to proceed.
• Strong verbal and written communication skills.
• Ability to work comfortably without close supervision.
• Resilient and self‑motivated, able to demonstrate determination and persistence.
• Experience of delivering IT projects.
• Experience and competence with Microsoft Office applications, such as Outlook, Teams, Word, PowerPoint and Excel.

• Project management skills gained within a professional services environment and/or within a complex business environment.
• Experience of delivering operational projects.
• Experience using project management tools, such as Smartsheet or MS Project.

• Formal project management qualification (APM Group, PRINCE2 Foundation and Practitioner or similar).

• Any Lean or Six Sigma certification.
• Certification or Knowledge of Agile methodology.

Smart. Bold. Together. We Are Freeths.

Become part of the team at Freeths.

View some of our recent highlights on our website here.

Do we sound like a match? If you’re someone who cares deeply, communicates openly and collaborates effectively, then we’d love to have you join our diverse, inclusive team.