Area Service Manager

We are currently looking for an Area Service Manager (Doors) to lead a team of maintenance professionals who provide on‑site customer service, and to plan and manage field service operations, including modernisation and new door installations in the area. This vacancy covers Midlands, South and West Yorkshire
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The Area Service Manager position is an exciting opportunity whether you are in or outside of the Doors industry. The successful candidate will need excellent communication skills, people management, and P&L experience, and will manage our commercial clients with a high level of professionalism and dedication.

• Maintain the safety of employees and end‑users as a top priority.
• Ensure high customer satisfaction through service quality and clear, effective communication.
• Take ownership of equipment performance and customer retention within the area.
• Manage and resolve customer service quality issues efficiently.
• Oversee service operations, ensuring delivery against operational KPIs.
• Ensure timely resolution of callouts, responding promptly to equipment stoppages and safety concerns.
• Drive financial performance, including repair sales, variable costs, and margins.
• Support business growth through modernisation projects and new door installations.

• Competitive salary.
• Annual bonus up to 15%.
• Company car and other financial, lifestyle, health and wellbeing benefits that you can tailor to your needs, including Dental Insurance, Private medical, Gym Flexi Membership & Kone discounts.