Internal Communications Adviser

Your role will focus on our purpose and leadership strand of work, working on a varied programme that combines creative, factual and also reactive internal communications for senior leadership and the wider organization. You will build strong relationships with leaders and partner with senior stakeholders to provide strategic and reactive communications advice. You will be trusted to drive work forward independently while recognising when wider engagement, leadership backing or escalation is required.

You will play an important role in developing and delivering outstanding communications to inform and inspire thousands of staff, motivating them to maximise their performance to deliver crucial services.

• Comfortable exercising independent judgement based on insight while recognising when to seek advice, involve stakeholders or secure leadership backing.
• Comfortable working with ambiguity in complex and high‑profile environments, and able to create clarity and direction for others.
• Curious and motivated to understand the wider organisational and societal context that informs our work.
• Solutions‑focused and able to bring workable ideas and recommendations.
• Proactive and confident in driving work forward, taking responsibility for outcomes.
• Able to identify what matters most in complex situations and make sound, well‑reasoned decisions at pace, factoring in risks and opportunities.
• Highly collaborative, with the ability to build trusted relationships and bring people with them.
• Trusted adviser – Proven ability to advise and influence senior stakeholders on internal communications strategy, including offering constructive challenge where required.

• A focus on creativity, innovation and continuous improvement to improve the service you deliver.
• Confident in deciding how to prioritise your work when handling competing priorities, balancing pace, quality, stakeholder needs and organisational priorities.
• Comfortable working under pressure to changing deadlines, while maintaining judgement, professionalism and quality.

• Excellent grasp of the end‑to‑end communication process: experience developing and delivering communication plans from objective through to evaluation, clearly linked to organisational outcomes.
• Strong planning and organisational skills, including the ability to prioritise effectively and keep activity moving in a fast‑paced environment.
• Content creation: experience turning complex policy and organisational language into easy‑to‑understand creative copy, with excellent drafting and editorial skills.
• Demonstrates practical use of AI and digital tools to improve the quality of communications.
• Evaluate the effectiveness of work to deliver continuous improvement, using insight, feedback and evidence to improve outcomes.

• Leading and delivering in‑person and online events.
• Developing and delivering internal campaigns content.

National salary range: £42,914 – £46,182. London salary range: £49,325 – £53,081.

• Annual leave: 25 days on appointment, increasing to 30 days after five years of service, plus an option to buy or sell up to three days leave each year.
• Additional paid time off for public holidays and one privilege day.
• Pro‑rata leave for part‑time and job‑share posts.
• Pension:
  The Civil Service offers a choice of pension schemes, allowing you to choose the scheme that suits you best.
• Training:
  The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
• Networks:
  Opportunity to join employee‑run networks that provide advice and support and enable the views of employees from minority groups to be expressed directly to senior management.
• Family‑friendly policies:
  Opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

As a Disability Confident employer, the Ministry of Justice is committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. The Ministry of Justice can offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.