Head of Project Practice

Overview

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it s for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive.

By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers.

MHR is more than just a place to work; it s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what s most important to you- work that matters.

With us, you ll grow, find your flow, and make a lasting difference in your career, your team, and your impact.

You ll lead our Project Management function, providing direction, coaching and operational leadership to a team of Regional Portfolio Managers and Project Managers. Working closely with the Chief Delivery Officer, PMO and senior stakeholders across the business, you ll shape how we deliver projects at scale while fostering a culture of collaboration, accountability and continuous improvement. You ll ensure our teams have the tools, governance and support they need to deliver exceptional outcomes for our customers, while developing capability and driving high performance across the function.

This is an opportunity to influence the future of Project Management within a growing organisation. You ll own the Project Management Delivery Methodology and governance framework, helping to define best practice, improve operational performance and contribute to the wider strategic direction of the Delivery division.

You ll work alongside senior leaders, contribute to business planning and service development, and play a key role in evolving our implementation and professional services capabilities. If you re passionate about developing people, improving delivery excellence and driving commercial success, this role offers significant scope to make your mark.

As Head of Project Management, you ll lead our Project Management function, ensuring our implementation teams consistently deliver outstanding customer experiences, on time, within budget and to the highest quality standards. You ll set the operational direction for the function, establishing clear objectives, KPIs and performance standards that align with our wider Delivery strategy.

You ll own and continuously evolve our Project Management Delivery Methodology and governance framework, embedding best practice and driving continuous improvement across every stage of the project lifecycle. Working closely with the PMO, you ll ensure effective resource planning, consistent governance and standardised delivery processes that enable our teams to perform at their best. Leading a team of Regional Portfolio Managers and Project Managers, you ll develop capability, foster a high-performance culture and provide the coaching, mentoring and leadership needed for individuals and teams to succeed.

You ll oversee operational performance, ensuring utilisation, revenue, quality and customer satisfaction targets are achieved while identifying opportunities to improve efficiency and grow our services.

You ll play a key role in maximising commercial performance by identifying new revenue opportunities, supporting service development and contributing to business planning. You ll also work alongside our Sales and Pre-Sales teams, providing delivery expertise during customer engagements and ensuring projects are set up for success from the outset.

As the senior escalation point for customer…