Tenant Data Collection Officer

Role Overview

Identify gaps in data within Housing systems. Gather, record and manage tenant information using a variety of methods, ensuring it is up to date and compliant in all relevant systems.

Key Responsibilities

• Maintain accurate and up to date tenant records on various systems, including personal information and tenancy details.

• Produce reports on tenant data and identify gaps.

• Gather tenant information through various methods, including surveys, interviews and document reviews.

• Visit tenants in their homes to obtain the necessary information, adhering to risk assessments and lone working practices at all times.

• Generate surveys utilising Microsoft Office and web-based forms, and liaise with internal colleagues to promote the benefits of completion.

• Provide excellent customer service, signposting tenants to relevant information as required.

Referral Reward

On Recruit is offering 250 for every successful candidate referral.
If you know someone suitable for this role, refer them and receive a reward for each successful placement.

How to Apply

If you are interested in this opportunity, please apply below and we will be in touch.