Trade Hub Manager

Trade Hub Manager – Mercedes-Benz Nottingham Want to be the best you can be? It's what drives us too.

Working in our parts department as a Trade Parts Manager you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

• Enjoy 33 days of annual leave
  (including bank holidays) to rest and recharge
• Save money every day with
  our exclusive retail discounts
• Drive a great deal
  with discounts on new and used cars, plus servicing offers
• Plan for the years ahead
  with our company pension scheme
• Balance home and work
  with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less
  with our cycle-to-work scheme
• Prioritise your wellbeing
  with dedicated support for you and your family
• 24/7 access to healthcare professionals
  , ensuring you get the expert advice you need quickly and easily
• Make a difference
  with a paid day to volunteer in your community
• Invest in your future
  with our company share purchase plan
• Earn financial rewards
  when you refer a friend to join the team
• Keep learning and growing
  with our training and development opportunities for everyone.
• Life assurance
  with the option to increase cover
• We’re open to flexible working options – just ask

• Oversee parts operations for a busy workshop and an ambitious, expanding trade function, supporting current trade vans and future growth plans.
• Effectively communicate with and motivate the Bodyshop and Aftersales teams, adapting to the changing needs of the business.
• Proactively lead the team with ahands‑on, visible approach, empowering them to make the right local decisions to drive performance.
• Direct and prioritise resources to ensure parts operations run efficiently and effectively.
• Develop and drive strategic decisions for the Parts function to meet current and future business needs.
• Regularly review KPIs, identifying trends and working with managers to swiftly address any risks or negative performance.
• Conduct quarterly performance and development reviews, setting clear goals, expectations, and follow‑up actions.
• Continually assess and implement process and performance improvements across the Parts department.

Don’t worry about ticking off every single skill here
− if you care about delivering great experiences as much as we do, we want to hear from you.

• Experience with in the automotive industry is essential.
• Excellent organisation skills, with experience in high-level reporting.
• Experience working in an agile environment, where you have responded quickly to changing business needs.
• An open and approachable leadership style, with experience in leading, motivating, and coaching managers.

We value diversity and believe it strengthens our team.

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect
- Integrity
- Transparency
- Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.