Head of Community Services

The Head of Community Services is a Hospice leadership role responsible for the operational,and clinical leadership of Nottinghamshire Hospice's community-based services. The postholderwill ensure the delivery of high-quality, safe, responsive, and compassionate palliative and endof-life care services, enabling people to live as well as possible in the place they call home.

Previous applicants need not apply.

As a member of the Hospice Leadership Team, the Head of Community Services will provide visible leadership across community services, driving excellence in care delivery, service performance, workforce development, and stakeholder engagement. The role combinesoperational management with professional clinical leadership and requires a highly experienced registered healthcare professional with a strong understanding of palliative and end-of-lifecare.

The postholder will oversee the management and development of

Hospice in Your Home 24-hour community service

The role requires regular travel across Nottinghamshire and participation in the Hospice's Clinical on-call rota approximately one week in every five weeks.

Why youll love working here

Nottinghamshire Hospice is a great place to work!

As a charity were able to be creative, fleet of foot and inspiring in our approach to our services and how we work together.

Our values are embedded into the Hospice:

Compassion Being inclusive; being kind and having empathy; empowering others; having integrity and being patient.

Trust Being authentic; unified; loyal; accountable; trustworthy; responsible; reliable and professional.

Ambition
- The growth of the Hospice; being courageous; getting the right outcomes and results; improvement of our services; being the best version of ourselves for the benefit of each other and our service users.

Were the leading Nottinghamshire provider and influencer of , with ambitions to make a real difference to all those diagnosed with a life-limiting or terminal illness. We have been established for 40 years and are at the heart of our communities who rely on our care and support.

If youre looking for an opportunity to work for a local charity and be part of a great care movement then this is the opportunity for you.

• Pension Scheme,
• Staff referral scheme
  - Earn up to £1,000.00,
• Employee Assistance Programme, including private GP access,
• Free DBS check and Uniform

Ensure Nottinghamshire Hospices commitment to equity, diversity and inclusion is embedded in all areas of people practice.

Act as a champion for equity, diversity and inclusion, challenging poor or inappropriate practice in all areas of Nottinghamshire Hospice delivery of service. This is not restricted to the Hospice in Your Home team.

As a member of the Leadership Team, you will attend meetings and take an active role in supporting and delivering actions from the Senior Leadership Team departmental and organisational strategies.

Clinical Leadership

Provide professional and clinical leadership across community services, ensuring care is delivered in accordance with evidence-based practice, national guidance, and Care Quality Commission (CQC) regulatory requirements.

Promote a culture of excellence, safety, learning, and continuous quality improvement.

Maintain oversight of clinical governance, risk management, safeguarding, incident reporting, and quality assurance processes within community services.

Ensure patients and families receive person-centred, equitable, and compassionate care.

Act as a senior clinical resource and expert advisor for complex clinical situations as required.

Operational Management

Provide overall operational leadership for Hospice in Your Home and Wellbeing Day Services.

Ensure services are appropriately staffed, resourced, and managed to meet operationaldemands and service objectives.

Monitor service performance, activity, quality indicators, and outcomes, taking action where improvements are required.

Lead workforce planning and service delivery models to ensure sustainable and effective services.

Manage budgets and resources responsibly in collaboration with senior colleagues.

Line manage and support Lead Nurses and the Care Administration Lead.

Foster a positive, inclusive, and high-performing culture that reflects the values of Nottinghamshire Hospice.

Lead recruitment, retention, performance management, supervision, and professional development within the teams.

Ensure staff receive appropriate support, training, and opportunities for growth.

Promote…