Operations Manager, Service Resolution & Compliance
Listed on 2026-10-15
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Management
Regulatory Compliance Specialist, Operations Management
Marsh in Nottingham is seeking an experienced Operations Manager to lead the Service Resolution and Customer Experience team on a hybrid basis, with a minimum of two days in the city centre office. You will oversee day-to-day operations for complaints handling, Trustpilot and social media responses, and discretionary review decisions, driving performance within budgets.
The role requires building a collaborative, data-driven function, delivering clear communications to Trustees and stakeholders,
Consider building your career as a Operations Manager, Service Resolution & Compliance at Marsh.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Operations Manager, Service Resolution & Compliance role in the description above.
We appreciate your interest in this position.
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