Service Manager
Job in
Nottingham, Nottinghamshire, NG1, England, UK
Listed on 2026-10-30
Listing for:
The Methodist Church in Britain
Full Time
position Listed on 2026-10-30
Job specializations:
-
Management
General Management, Operations Management, Healthcare Management, Area Manager
Job Description & How to Apply Below
Choice Support needs a Service Manager to run five supported living services for people with mental health needs, all within a mile of each other. The post centres on safe, person-centred support that meets local authority contract, safeguarding and legal requirements, led through Team Managers. Candidates need a Level 5 Diploma in Leadership and Management for Adult Care, or a willingness to work towards it.
Visa sponsorship is not available, so the right to work in the UK is essential.
- Run five supported living services for people with mental health needs, keeping support safe, respectful and focused on each person
- Ensure teams and support meet local authority contract requirements, legal requirements and Choice Support standards
- Ensure the locations meet local authority expectations, funder requirements and Choice Support policies
- Provide updates to the local authority, including contract monitoring information, safeguarding updates, incident notifications and reports
- Prepare for local authority monitoring visits, audits and reviews, lead visits where required and put improvement plans in place
- Lead and oversee Team Managers and teams so support is organised, person-centred and consistent across services
- Work with Deputy Managers, Team Managers and teams to drive continuous improvement
- Share information with the Regional Operations Manager and internal departments on successes, concerns and reporting requirements
- Work such hours as are necessary for the satisfactory performance of the role
- Level 5 Diploma in Leadership and Management for Adult Care, or willingness to work towards it
- Running supported living or community-based social care services
- Supporting people with mental health needs
- Good knowledge of local authority contract requirements, safeguarding expectations and relevant legal requirements
- Strong leadership and people skills
- Great communication and organisation skills
- Good digital skills, including Microsoft, Nourish, Zellis MyView and Sona
- Right to work in the UK, as visa sponsorship is not available
- DBS check
- Reference checks and review of work history
- Experience with Positive Behaviour Support (PBS)
- Knowledge of recovery-focused and trauma-informed approaches
- Track record of improving service quality and achieving positive local authority contract monitoring or audit outcomes
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