Senior Director Technical Advisory, EMEA

Job ID26WD
101034

Department Professional Services Consulting Job

Requisition  overview

As the Senior Director, EMEA Technical Advisory at Autodesk, you will report to the VP of Technical Advisory and will head up Consulting Delivery for our largest customers within the EMEA region. You will lead a large team chartered to drive transformational services that foster strong customer relationships and ensure successful Autodesk solution adoption.

What you will doLead a team of 100+ employees responsible for Consulting Delivery and contribute to overall customer success and adoption

Develop and execute against regional strategic plans that ensure the local Consulting Delivery team meets organizational objectives

Identify and define the strategic regional Consulting Delivery requirements and build capacity plans to meet these local needs

Be accountable for delivering an annual regional revenue of $50M, a bookings target of $80M, and successful adoption of Autodesk solutions

Engage with senior customer executives to demonstrate Autodesk thought leadership, cocreate strategic plans, and drive mutually beneficial outcomes

Partner with EMEA Enterprise Customer Group leadership to ensure the successful sale and delivery of services and provide high-level consultation in support of sales opportunities where appropriate

Collaborate effectively with cross-functional, customer-facing teams to ensure positive customer experience and value delivery

Coach teams to connect their work to business outcomes and drive growth opportunities

Establish clear workplans to help teams anticipate risks, deliver on time, and surface new growth opportunities

Attract, hire, and retain an elite group of consultants, and foster career development, global collaboration, and high standards to maintain a world-class practice

Instill and champion company culture and values throughout the team and ensure alignment with organizational standards

Conduct performance reviews, develop career advancement plans, and implement succession planning strategies for team members across all levels

Lead organizational change initiatives and drive process improvements to enhance service delivery efficiency and team effectiveness

Monitor business success metrics, evaluate business performance, and provide regular executive reporting to senior leadership and key stakeholders

Stay current with industry trends, emerging technologies, and market developments to ensure consulting services remain competitive and aligned with customer needs

Identify, assess, and mitigate operational and delivery risks to ensure consistent service quality and maintain customer relationships

Minimum qualifications

Minimum of 15+ years’ experience in leading customer-facing organizations

Bachelor’s or advanced degree in Business Administration or a related field

Strong financial acumen with experience in team leadership, budget allocation, and resource optimization

Demonstrated ability to drive revenue growth, improve profitability, and enhance operational efficiency

Demonstrated ability to recruit, manage, and motivate high-performing teams

In-depth knowledge of the industry needs of Autodesk customers

Comprehensive understanding of consulting metrics and KPIs with the ability to analyze data and derive actionable insights to continuously improve customer engagementA customer-centric mindset with the ability to consistently deliver superior customer experiences and foster long-term relationships

Ability to travel up to 30% per year

The ideal candidate

You have a strong understanding of the Autodesk product portfolio and the needs of the company’s customer base

You are a self-starter who thrives in the face of challenge

You are relentless in clearing obstacles with a resourceful and…